Privacy policy

Ceduce values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy explains how Ceduce processes personal data when you visit our website (www.ceduce.nl), make a purchase, or subscribe to our newsletter. The term ‘personal data’ refers to information related to an identifiable individual. Ceduce qualifies as the data controller as defined by the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

We do not knowingly collect personal data from children under 16 without parental consent. Parents are advised to monitor their children’s online activities. Should we need to collect data to fulfill an agreement with you and you fail to provide the required data, we may be unable to fulfill your request or order.

Please read this Privacy Policy in conjunction with our Terms of Use and Terms and Conditions.

Table of Contents

  1. About Us
  2. Personal Data We Collect and Purposes
  3. Legal Grounds for Processing
  4. Data Sharing
  5. Data Retention
  6. Security of Your Personal Data
  7. Your Privacy Rights
  8. International Customers and Data Transfers
  9. Filing a Complaint
  10. Changes to This Privacy Policy

1. About Us
Ceduce is a company registered in Rotterdam, the Netherlands, with the following details:

  • Chamber of Commerce (KvK) Number: 80553753
  • VAT Number: NL861713746B01
  • Address: Vasteland 12 J, 3011BL Rotterdam, Netherlands
    For questions regarding our Privacy Policy or data handling practices, please contact info@ceduce.nl.

2. Personal Data We Collect and Purposes
We collect personal data for the following purposes:

  • Customers: We may process names, addresses, email addresses, phone numbers, payment details, and order information for the purposes of order fulfillment, payment processing, and customer support.
  • Marketing and Analytics: We may collect IP addresses, browser details, and device information to understand user interactions, enhance our website, and provide tailored marketing. For newsletter subscribers, we process email addresses to send promotional updates with your consent.
  • User-Generated Content: Any photos, comments, or survey responses submitted by you may also be processed for customer engagement purposes.

3. Legal Grounds for Processing
We process your data on the following legal bases:

  • Performance of a Contract: To fulfill our contractual obligations (e.g., order fulfillment).
  • Legal Obligation: Compliance with statutory requirements.
  • Legitimate Interest: To improve our services, protect our business, and engage in direct marketing.
  • Consent: For activities such as newsletter subscriptions, you may withdraw consent at any time.

4. Data Sharing
We only share data with third parties where necessary for the functioning of our services:

  • Delivery and Payment Services: For order processing and delivery.
  • Marketing Providers: For email and advertising services. Third parties engaged by Ceduce are required to handle personal data securely and to comply with data protection agreements.

5. Data Retention
Ceduce retains personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Customer data may be retained indefinitely as long as it is necessary for legitimate business purposes, such as providing customer support, handling legal claims, or conducting analytical research to improve our services. Non-personal data may be retained for analytical purposes without a specific time limit.

6. Security of Your Personal Data
Ceduce employs appropriate technical and organizational measures to protect your personal data. While we strive for optimal security, absolute protection cannot be guaranteed. If you suspect any misuse or security breach, please contact info@ceduce.nl.

7. Your Privacy Rights
Under the GDPR, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Deletion: Request data erasure in certain cases.
  • Restriction: Limit processing under specific circumstances.
  • Data Portability: Receive data in a structured format or request a transfer to a third party.

To exercise any of these rights, please contact us at info@ceduce.nl. We may require proof of identity for security purposes.

8. International Customers and Data Transfers
Ceduce serves customers globally. While we process data primarily within the European Union, we adhere to applicable data protection laws, such as the California Consumer Privacy Act (CCPA) for U.S. customers. Non-EU customers may have additional rights, such as requesting access to or deletion of their data. We do not sell personal data to third parties.

When transferring data internationally, we ensure an adequate level of protection and compliance with relevant data privacy regulations, including the use of standard contractual clauses as approved by the European Commission.

9. Filing a Complaint
If you believe Ceduce has not complied with your data protection rights, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be available on our website, and significant changes will be communicated directly when necessary.

Last updated: 04-11-2024