Shipping policy

Country	Shipping cost	Delivery time
The Netherland	€4,95	1 business day
Belgium	€ 5,95	1-2 business days
Germany	€ 6,95	1-3 business days
France	€ 8,95	2-3 business days
United States of America	€ 13,00	6-9 business days *
Spain	€ 8,95	5-7 business days
Italy	€ 9,95	4-6 business days
Luxembourg	€ 8,95	1-2 business days
Canada	€ 17,95	6-9 business days *
Austria	€ 10,95	2-3 business days
United Kingdom	€ 6,95	3-6 business days *
Denmark	€ 9,95	2-3 business days
Switzerland	€ 9,95	3-5 business days *
Hungary	€ 9,95	2-4 business days
Czech Republic	€ 8,95	4-5 business days
Sweden	€ 9,95	2-4 business days
Finland	€ 9,95	6-8 business days
Portugal	€ 9,95	5-7 business days
Ireland	€ 12,95	3-4 business days
Slovenia	€ 10,95	2-3 business days
Slovakia	€ 9,95	3-6 business days
Malta	€ 18,95	5-8 business days
Romania	€ 9,95	3-4 business days
Estonia	€ 12,95	3-4 business days
Latvia	€ 10,95	3-4 business days
Lithuania	€ 16,95	3-4 business days
Bulgaria	€ 12,95	4-5 business days
Monaco	€ 11,95	2-3 business days
Greece	€ 10,95	7-10 business days
Poland	€ 14,95	2-3 business days
Croatia	€ 9,95	3-4 business days
Norway	€ 11,95	5-7 business days *
Australia	€ 23,00	8-12 business days *
Kingdom of Saudi Arabia	€ 24,95	6-9 business days *
Singapore	€ 13,95	6-9 business days *
Serbia	€ 24,95	4-5 business days *
United Arab Emirates	€ 16,95	6-9 business days *
New Zealand	€ 20,95	9-13 business days*

This list will be extended in the near future.

*Packages to non-EU countries may be subject to customs inspection, which could delay delivery by an additional 3-5 business days, or up to 30 days in rare cases.

Shipping Days
Orders are shipped on business days only (Monday to Friday, excluding national holidays). Orders placed on weekends will be processed on the next business day.

Lost or Stolen Packages
Ceduce is not responsible for lost or stolen packages once marked as "delivered" by the carrier. For assistance, please contact the carrier directly.

Damaged Items
If your package arrives damaged due to shipment, please retain the shipping box, product packaging, and all items received. Contact us at contact@ceduce.nl with details of the damage, and we will assist you.

Customs and Duties
Customs fees, tariffs, or duties are not included in our product prices. For orders to non-EU countries, customs fees may be charged upon arrival and are the responsibility of the customer. We cannot predict these charges in advance.
We are also unable to declare packages for a value other than the actual amount paid at checkout. Please contact your local customs office for further information on applicable duties and taxes.

Returns
Our return policy lasts 14 days from the date of delivery. If 14 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.

Return Conditions
Items must be unused, in the same condition as received, and in the original packaging to be eligible for a return.
Due to hygiene standards, hair care products and accessories that have been opened or used cannot be returned.
Return Process

Contact Us
Before returning a product, please contact us at contact@ceduce.nl to initiate the return process.
Shipping Costs: Return shipping costs are the responsibility of the customer and are non-refundable.
Return Shipping: We strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
Refunds
Once your return is received and inspected, we will send you an email confirming receipt of the returned item and informing you of the approval or rejection of your refund. Approved refunds will be issued via the original payment method within a few business days.

For further assistance, feel free to reach out to us via contact@ceduce.nl.

Last updated: 04-11-2024.